I bought the program but I am having problems upgrading to the new version

Questions and AnswersCategory: QuestionsI bought the program but I am having problems upgrading to the new version
Lubomir asked 10 years ago

Hi, i finally got some time to try the new version (been using the original free one till now), but no matter where i look, i cannot find a link for the install file, and, obviously, when i try the activation key with the trial version it don’t work
when i look on my order where i bought the key, i have links for the extra font’s i bought but no link for the software to download it
 
can you please let me know what am i doing wrong?
 
thanks
kind regards
Lubosh

1 Answers
Jim B Staff answered 10 years ago

Sorry you are having problems. You have bought the purchased version. The trial version is not what you want. You have free updates for a year. Download the update on this website on the updates page. Uninstall the purchased version and install the update. Make sure you use the original key that was sent back in July when you bought the program not the trial key.
You can install the key under “help-about” if the button is missing on the startup screen.